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Business Overview
City Stone Restoration Ltd is a professional stone restoration company based in London, United Kingdom. We specialise in the restoration, cleaning, and maintenance of natural stone surfaces for commercial, residential, and heritage properties. Our operations are conducted with strict adherence to UK industry standards, ensuring the highest level of service and compliance.
Services and Target Audience
We offer a comprehensive range of stone restoration services, including cleaning, polishing, sealing, repair, and conservation of marble, granite, limestone, and other natural stones. Our clients include property managers, building owners, architects, contractors, and private homeowners seeking reliable and expert care for their stone surfaces.
Value Proposition
Our value lies in our commitment to quality, transparency, and customer satisfaction. We provide tailored solutions, clear communication, and full compliance with UK regulations. All service details, terms, and privacy policies are available for review to ensure transparency and trust.
- For contact details, see the Contact section.
- For legal information, see Terms and Conditions and Privacy Policy.
About Us
Company Background
City Stone Restoration Ltd was established to address the growing need for professional stone care in the United Kingdom. With our registered office in Covent Garden, London, we operate as a fully compliant UK business, dedicated to delivering reliable and high-quality restoration services.
Mission, Values, and Professional Standards
Our mission is to preserve and enhance the beauty of natural stone surfaces while maintaining the highest standards of professionalism and integrity. We value transparency, accountability, and respect for our clients and their properties. Our team is trained to uphold strict ethical and operational standards, ensuring every project is completed to specification and in accordance with UK regulations.
Operational Approach and Service Philosophy
We employ a systematic approach to stone restoration, beginning with a thorough assessment, followed by tailored treatment plans and meticulous execution. Our internal processes are designed to ensure safety, efficiency, and minimal disruption to our clients. We believe in proactive communication and continuous improvement, adapting our methods to meet evolving industry standards.
Sector Experience and Compliance Commitment
With extensive experience in the stone restoration sector, we have successfully completed projects for commercial buildings, residential complexes, and heritage sites. Our commitment to compliance and trust is reflected in our adherence to UK laws, industry best practices, and client confidentiality.
Services
Service Portfolio
- Stone Cleaning: Removal of stains, dirt, and biological growth from all types of natural stone surfaces.
- Stone Polishing: Restoration of shine and smoothness to marble, granite, and other stones.
- Stone Sealing: Application of protective sealants to prevent staining and prolong surface life.
- Stone Repair: Fixing chips, cracks, and other damage to stone surfaces.
- Stone Conservation: Specialist care for heritage and listed buildings, ensuring preservation of original materials.
Scope and Exclusions
Our services cover interior and exterior stone surfaces in commercial, residential, and heritage properties. We do not undertake structural repairs, installation of new stone, or services outside the United Kingdom.
Service Delivery
All services are delivered by trained professionals using industry-approved methods and equipment. We provide detailed quotations, clear timelines, and post-service care instructions. Clients are responsible for providing access to the property and ensuring the area is prepared for restoration work.
Quality Standards and Compliance
We adhere to UK health and safety regulations, environmental standards, and industry codes of practice. Our work is regularly audited for quality assurance, and we maintain comprehensive insurance coverage for all projects.
Contact
Registered Office
15-17 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom
Phone
info@citystonerestoration.co.uk
Contact Form
Business Hours
Monday to Friday: 09:00 – 18:00
Saturday: 10:00 – 14:00
Sunday and Bank Holidays: Closed
Estimated Response Times
We aim to respond to all enquiries within one business day. For urgent matters, please call our office during business hours.
Terms and Conditions
Website Use
This website is operated by City Stone Restoration Ltd. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using the site.
User Obligations
- Users must provide accurate information when contacting us.
- Users must not misuse the website or attempt to compromise its security.
- Users must respect intellectual property rights and refrain from unauthorised use of content.
Company Responsibilities and Limitations
City Stone Restoration Ltd endeavours to ensure the accuracy of information on this website but does not guarantee its completeness or reliability. We are not liable for any direct or indirect damages arising from the use of this site or our services.
Service Disclaimers
All services are subject to availability and assessment. Quotations are provided based on site inspection and may be subject to change. We do not guarantee results beyond reasonable professional standards.
Applicable Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
Privacy Policy
Personal Data Collected
We collect personal data such as names, contact details, and correspondence provided via our contact form, email, or telephone. We do not collect sensitive personal data unless required for service provision.
Legal Basis for Processing
Data is processed in accordance with the UK GDPR, based on consent, contractual necessity, or legitimate interest. We only process data necessary for service delivery and communication.
Use, Storage, and Retention
Personal data is used solely for responding to enquiries, providing services, and maintaining records. Data is stored securely and retained for as long as necessary to fulfil contractual and legal obligations.
Information Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. Access to data is restricted to authorised personnel only.
User Rights under UK GDPR
- Right to access personal data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Privacy Contact Details
For privacy enquiries, please contact: info@citystonerestoration.co.uk
FAQ
Service Questions
- What types of stone do you restore?
We restore marble, granite, limestone, and other natural stones for commercial, residential, and heritage properties. - How do I request a quotation?
You may contact us via the contact form, email, or telephone. A site assessment is required for accurate quotations. - Do you provide services outside London?
Our services are available throughout the United Kingdom, subject to project scope and feasibility.
Privacy and Data Protection
- How is my personal data protected?
We use secure systems and restrict access to authorised personnel only. See our Privacy Policy for details. - Can I request deletion of my data?
Yes, you may request erasure of your personal data at any time by contacting us.
Billing, Contact, and Support
- How do I pay for services?
Payment terms are provided with each quotation. We accept bank transfers and other standard UK payment methods. - What is the response time for enquiries?
We aim to respond within one business day. - How can I get support?
Contact us via phone or email during business hours for assistance.
Legal Notice
Business Identification
Legal Business Name: City Stone Restoration Ltd
Registered Address: 15-17 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom
Phone:
Email: info@citystonerestoration.co.uk
Ownership and Responsibility
This website is owned and operated by City Stone Restoration Ltd. All content and services are provided in accordance with UK law. The company assumes responsibility for the accuracy and legality of information presented herein.
Jurisdiction
All legal matters relating to this website and its content are governed by the laws of the United Kingdom.